Shipping policy
Thank you for visiting and shopping at PetFinds Australia. Following are the terms and conditions that constitute our Shipping Policy.
Standard Shipping Times (after 1 day processing)
United States - 3-7 business days
United Kingdom - 8-14 business days
Australia - 8-14 business days
Austria - 15-21 business days
Belgium - 8-15 business days
Denmark - 8-15 business days
Finland - 8-15 business days
France - 15-21 business days
Germany - 8-15 business days
Greece - 15-21 business days
Hungary - 8-15 business days
Ireland - 8-15 business days
Italy - 8-15 business days
Luxembourg - 8-15 business days
Netherlands - 8-15 business days
Poland - 15-21 business days
Sweden - 15-21 business days
Switzerland - 15-21 business days
Other Parts Of The World - 15-21 days
Processing Times- Orders takes 1 business day to process after placing the order before shipping out.
Where can I find my tracking number?- When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, its okay.Contact us and we'll fix it!
If you need more detailed information, please send us an email at support@petfinds.com and we'll help you out!
Unexpected Delays-In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over.